1# Time and Time Zone Service Error Codes
2
3> **NOTE**
4>
5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md).
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7## -1 Time and Time Zone Service Error
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9**Error Message**
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11Parameter check failed, permission denied, or system error.
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13**Description**
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15This error code is reported when the time and time zone service error occurs.
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17**Possible Cause**
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19The system is not running properly due to a common kernel error, such as a memory allocation and multi-thread processing error.
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21**Solution**
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23Make sure the memory is sufficient.
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25## 13000001 Network or Operating System Error
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27**Error Message**
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29Network connection error or OS error.
30
31**Description**
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33This error code is reported when the network or operating system error occurs.
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35**Possible Cause**
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37The network or operating system is not running properly due to a system error, such as network connection failure or socket creation failure.
38
39**Solution**
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41Make sure the network is connected and the system resources are sufficient.
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43
44## 13000002 NTP Time Not Updated
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46**Error Message**
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48NTP update failed.
49
50**Description**
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52This error code is reported when the NTP time is not updated.
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54**Possible Cause**
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56Fail to update the NTP time before obtain it.
57
58**Solution**
59
60Call the **updateNtpTime()** API to update the NTP time.
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