1# Sensor Error Codes
2
3> **NOTE**
4>
5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md).
6
7## 14500101 Service Exception
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9**Error Message**
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11Service exception.
12
13**Description**
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15This error code is reported if the HDI service is abnormal when the **on**, **once**, or **off** API of the sensor module is called.
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17**Possible Causes**
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19The HDI service is abnormal.
20
21**Solution**
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231. Retry the operation at a specified interval (for example, 1s) or at an exponential increase interval.
242. If the operation fails for three consecutive times, stop the retry. You can also attempt to obtain the sensor list to check for device availability.
25
26## 14500102 Sensor Not Supported by the Device
27
28**Error Message**
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30The sensor is not supported by the device.
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32**Description**
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34This error code is reported if the **GetSingleSensor** API is called to obtain a sensor that is not supported by the device.
35
36**Possible Causes**
37
38The device does not support the sensor because the underlying components are not adaptable to the sensor.
39
40**Solution**
41
421. Adapt the underlying components to the sensor.
43