1# Error Codes of the Print Service
2
3> **NOTE**
4>
5> This topic describes only module-specific error codes. For details about universal error codes, see [Universal Error Codes](../errorcode-universal.md).
6
7## 13100001 Generic Print Error
8
9**Error Message**
10
11Generic failure of print.
12
13**Possible Causes**
14
15The possible causes are as follows:
161. Failed to create a task object in the **print** module.
17
18**Solution**
19
20Close the print page and try again later, or restart the device.
21
22## 13100002 RPC Error
23
24**Error Message**
25
26RPC failure.
27
28**Possible Causes**
29
30The possible causes are as follows:
311. Failed to obtain the SA service object.
322. Failed to conduct inter-process communication.
33
34**Solution**
35
36Close the print page and try again later, or restart the device.
37
38## 13100003 Print Service Error
39
40**Error Message**
41
42Failure of print service.
43
44**Possible Causes**
45
46The possible causes are as follows:
471. Failed to start the print service.
482. Failed to start the cups service.
49
50**Solution**
51
52Close the print page and try again later, or restart the device.
53
54## 13100004 Invalid Print Extension
55
56**Error Message**
57
58Invalid print extension.
59
60**Possible Causes**
61
62The possible causes are as follows:
631. Cannot find the print extension.
642. An error occurred when printing extended parameters.
653. An error occurred when printing the extended status.
66
67**Solution**
68
69Close the print page and try again later, or restart the device.
70
71## 13100005 Invalid Printer
72
73**Error Message**
74
75Invalid printer.
76
77**Possible Causes**
78
79The possible causes are as follows:
801. Incorrect printer ID.
812. The cups failed to query the printer list.
823. The cups failed to query the printer information.
83
84**Solution**
85
86Close the print page and try again later, or restart the device.
87
88## 13100006 Invalid Print Job
89
90**Error Message**
91
92Invalid print job.
93
94**Possible Causes**
95
96The possible causes are as follows:
971. Incorrect print job ID.
982. Incorrect print job status.
993. Cannot find the print job.
100
101**Solution**
102
103Cancel the job, close the print page, or restart the device.
104